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Challenges
A leading eye care services company needed to swiftly scale up to fill numerous clinical, retail, management, and administrative roles to support its high-growth acquisition strategy. Their existing recruitment process struggled to find candidates with the right retail and customer service experience, and they faced the challenge of being an unfamiliar brand in new markets. They sought a recruiting partner who could create a sustainable way to attract qualified candidates on an ongoing basis while also scaling their recruitment efforts to meet the demands of each new location post-acquisition. Additionally, they needed support in developing and establishing a consistent and appealing brand strategy.
Solution
To meet these needs, the company turned to Hire Health for a comprehensive Recruitment Process Outsourcing (RPO) solution. Our approach included a new hiring workflow, a multichannel sourcing and marketing strategy, and job description analysis and development.
We collaborated with the HR and Recruiting teams at all levels to understand the company’s brand, culture, and open positions. Our team created a targeted candidate profile and developed a sourcing and marketing plan to enhance the client's brand recognition in new markets. We established a repeatable recruiting strategy and process for each newly acquired location.
Results
Hire Health's efforts in boosting brand recognition led to significant improvements in the client's talent pipeline and candidate quality. This resulted in reducing the time-to-offer to 17 days, 15% faster than the internal team, and achieving an average time-to-fill of just 26 days, 47% faster than the industry average. Thanks to these successes, our RPO solution has been expanded to more than 265 local stores, supporting the client’s continued growth with each new acquisition.
Ready to transform your recruitment process? Contact us today to explore how Hire Health’s expertise can help you achieve your staffing goals and support your growth strategy. Our dedicated team is here to assist you!
