A Strategic Partnership Between a Mobile Integrated Healthcare Provider and Hire Health

In the fast-paced world of healthcare, rapid growth often brings hiring challenges. Such was the case for Hire Health’s client, a premier provider of mobile clinical integrated healthcare services in the Southeastern United States. With exponential growth but lacking structured hiring processes, the client turned to Hire Health for support. This success story explores the challenges faced, the innovative solutions implemented, and the outstanding results achieved through this partnership.

Client's Situation and Challenges

Hire Health’s client stands as a beacon of excellence in the realm of mobile clinical integrated healthcare services, particularly in the Southeastern United States. Founded in 2008, the organization has rapidly ascended to prominence, earning a reputation for delivering exceptional care and innovative solutions. Their commitment to excellence extends beyond traditional ALS ambulance services; they have pioneered specialized mobile integrated healthcare solutions, focusing on patient wellness, behavioral health, and evidence-based practices.

As a forward-thinking entity, Hire Health’s client’s growth trajectory has been remarkable. However, this growth was hindered by the absence of established hiring procedures, which impeded their ability to sustainably meet staffing demands. Division managers, faced with the challenge of rapid expansion, resorted to ad-hoc hiring practices, resulting in inefficiencies and inconsistencies across the organization. Despite their undeniable success, the client recognized the need for structured hiring processes to support their growth ambitions. Thus, the organization sought to address these challenges head-on, primarily focusing on recruiting EMT/Paramedics, Nurse Practitioners, and Dispatchers, each requiring specialized certifications and licenses. With an initial goal of hiring 31 candidates monthly to accommodate growth and turnover demands, the client embarked on a quest to redefine their hiring practices and fortify their workforce for the journey ahead.

Our Solution

Hire Health conducted an in-depth evaluation of the client's recruitment procedures, locations, and technological setup. Utilizing data-driven insights, they crafted a customized solution employing various sourcing avenues like online job boards, social media, and employee referrals. Integration with Applicant Tracking Systems (ATS) streamlined coordination, while consistent collaboration between Hiring Managers and Recruiters ensured efficient decision-making processes.

Following the comprehensive assessment, Hire Health meticulously crafted a strategic roadmap tailored to the client's specific needs and objectives. Leveraging their expertise in healthcare RPO, they implemented targeted strategies to address critical hiring challenges while aligning with the client's long-term vision. This involved not only optimizing existing processes but also introducing innovative approaches to enhance recruitment effectiveness and efficiency.

One key aspect of Hire Health's solution was the implementation of proactive talent pipelining initiatives. Recognizing the importance of anticipating future staffing needs, they worked closely with the client to identify potential talent pools and engage with passive candidates. By building relationships with top talent ahead of demand, Hire Health ensured a steady stream of qualified candidates, reducing time-to-fill and mitigating the impact of turnover.

Moreover, Hire Health remained committed to continuous improvement and adaptation throughout the partnership. Regular performance reviews and feedback sessions allowed for ongoing refinement of strategies and processes, ensuring alignment with evolving business objectives and industry trends. This iterative approach not only facilitated optimal hiring outcomes in the short term but also positioned the client for sustained success in the dynamic healthcare landscape.

Results

The outcomes of this partnership speak volumes. With a high CSAT rating and 16,302 candidates sourced, Hire Health’s client experienced remarkable success. A total of 335 candidates were hired, achieving an impressive offer acceptance rate of 88%. The cost-effectiveness was notable, with a cost per hire of $1,014.34. Time-to-fill was significantly reduced to an average of 72 days, streamlining the recruitment process and meeting the client's evolving needs.

The collaboration between the client and Hire Health exemplifies the transformative power of Healthcare RPO services. By addressing hiring challenges with strategic solutions, Hire Health’s client achieved remarkable outcomes, reinforcing its position as a leader in mobile-integrated healthcare. As the healthcare landscape continues to evolve, partnerships like these pave the way for innovation and excellence in patient care.

If your healthcare organization is facing similar challenges or seeking to optimize recruitment, consider partnering with Hire Health. Contact us today to learn more about our healthcare RPO services and how we can help you achieve your hiring goals.

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